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Sep 25, 2019

Most building materials people have product knowledge but they don't have enough customer knowledge. The more customer knowledge you have, the easier it will be to sell your customer.

Sep 18, 2019

If you want to grow the sales of your commercial building product, in new construction, may be you should stop calling on architects. If you are having trouble getting in the spec perhaps you should focus on the owner or contractor. They have more power today and can change products.

Sep 13, 2019

The levels of customer service and support that building materials companies are declining. As their sales go up they are not investing in the areas that affect their customers such as customer service, technical support, shipping, and accounts receivable. Contractors, builders, dealers and distributors are all seeing...